Privacy policy
Wedding Planning Vault
Last updated: 21/05/2021
Wedding Planning Vault (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.weddingplanningvault.com
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, email address, and payment details. Payment information is processed securely by our payment providers, and we do not store your full payment details.
We refer to this information as “Personal Information”.
How we use your personal information
We use the Personal Information that we collect to:
-
Fulfil orders placed through the Site, including processing payments and delivering digital products
-
Communicate with you about your order, including providing download access and customer support
-
Send important service-related emails (such as order confirmations and access instructions)
-
Improve and optimise our Site and customer experience
-
Detect and prevent fraud or unauthorised activity
We do not sell your personal information to third parties.
Sharing your personal information
We share your Personal Information only with trusted third parties to help us operate our store and provide our services. This includes:
-
Shopify, which powers our online store
-
Payment providers used to process transactions securely
-
Digital delivery services used to provide access to purchased products
These third parties use your information only as necessary to perform their services for us.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and understand how visitors interact with our Site. You can control or disable cookies through your browser settings if you prefer.
Data retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information, except where we are required to keep it for legal or administrative reasons.
Your rights
Depending on your location, you may have the right to access the Personal Information we hold about you, request corrections, or ask for your data to be deleted. If you would like to exercise these rights, please contact us using the details below.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Any updates will be posted on this page.
Contact us
If you have questions about this Privacy Policy, or if you would like to make a request regarding your personal information, please contact us at: