Refund policy

Wedding Planning Vault

Last updated: 20/01/2023

Thank you for shopping with Wedding Planning Vault.

Due to the nature of our products, all sales are final.

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Digital products

All products sold on Wedding Planning Vault are digital downloads delivered electronically. Once a purchase is completed and access to the digital content has been provided, the product cannot be returned.

For this reason, we do not offer refunds, exchanges, or cancellations for digital products.

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Please review before purchasing

We encourage customers to carefully review product descriptions, previews, and details before completing a purchase. If you have any questions about a product before buying, you are welcome to contact us and we’ll be happy to help.

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Technical issues

If you experience any issues accessing or downloading your purchased product, please contact us at hello@weddingplanningvault.com. We will ensure you receive access to the product you purchased.

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Exceptions

Refunds may be considered only in the event of:

• Duplicate purchases made in error, or

• Proven technical issues that prevent access to the product and cannot be resolved

Any such requests will be reviewed on a case-by-case basis.

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Contact us

If you have questions about this Refund Policy, please contact us at:

Email: hello@weddingplanningvault.com
Website: www.weddingplanningvault.com